Refund Policy
Thank you for being a part of the Shaking Medicine Foundation.
Our foundation offers subscription-based services as well as in-person events such as classes, workshops, retreats, immersions, and teacher trainings. Our refund policy depends on the nature of the service.
For the Subscription-based services:
We feel that we offer sufficient free and/ or trial period material that any person who subscribes to our paid online services has enough of an understanding of what we offer so as to not be purchasing something that is completely out of their expectation; therefore we do not offer refunds for subscription-based services unless there is an error that is the fault of our Foundation.
The user is responsible for cancelling their own recurring payments. We do not offer refunds for forgetting to cancel.
As we are a non-profit foundation you may wish to consider maintaining a membership even if you are finished using the site or wish to come back much later, as this is a primary means to help spread this medicine around the world to help people remember this potent instinctive healing mechanism.
Steps to cancel your membership recurring payments:
- Login to your account at www.ShakingMedicine.com.
- Click on your portrait.
- Click on settings.
- Navigate to cancelling your membership.
After you cancel your membership your access to the subscription service will remain active until the end of the period that you have paid for.
For our pre-recorded course-based services such as our Shaking Medicine Beginners Course:
If you aren’t completely satisfied with the course, let us know within the first 14-days for a full refund. No questions asked. After the 14-days no refunds are offered.
For events such as workshops, retreats, immersions, and teacher trainings:
In general, Shaking Medicine does not offer refunds for events.
If you cannot attend an event that you have paid for, then we are happy to transfer your full payment as credit towards other events.
We are also happy to transfer your credit to another guest.
We do not offer credit for a guest arriving late or leaving early.
If Shaking Medicine must cancel an event for any reason, you may transfer your full payment to another booking, or receive a full refund of your payment.
Shaking Medicine is not responsible for your expenses incurred in preparation for any event for any reason, such as airline tickets, loss of work, and/or other costs associated with preparing for your trip, even if the event was cancelled by the Shaking Medicine Foundation or the facilitator of the event.
If anything is unclear or you have more questions feel free to contact our customer support team at info(at)shakingmedicine(dot)com.
Disclaimer for our live streamed online events:
In the event that the Shaking Medicine Foundation or someone working on behalf of the Shaking Medicine Foundation is performing a live-streamed online event and there are technical issues such as but not limited to internet blackouts, power blackouts, equipment failure, etc. that disrupt the event for a significant portion of that event, then the event will either be rescheduled and/or a recording will be sent out to attendees to cover the content that was missed. We would aim to reschedule the event at a time that suits most of the participants.
Last Updated: Sep. 4th, 2022.
